Polk-Burnett's summer rate is in effect for invoice dates June through September. Co-op electricity rates are based on actual costs. Polk-Burnett pays a higher summer rate for wholesale power because members use more electricity systemwide during the hot days of summer, making demand and cost rise.
Polk-Burnett Electric Cooperative earns this award based on data modeled by the ACSI® in 2023. Award criteria are determined by the ACSI based on customers rating their satisfaction with Polk-Burnett EC in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.