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The Cooperative Difference

Our Mission

To benefit member-owners by providing reliable electricity with efficiency and extraordinary service.

Our Cooperative Principles

1. Voluntary and open membership
2. Democratic member control
3. Member economic participation
4. Autonomy and independence
5. Education, training and information
6. Cooperation among cooperatives
7. Concern for community

Our Core Values 

1. Honesty, integrity and an excellent reputation
2. Exceptional member service
3. Respect and appreciation for employees
4. Commitment to safety and environmental stewardship
5. Commitment to community and cooperative principles

Top 5 Fast Facts

1. Polk-Burnett Electric Co-op is not for profit and member owned.
2. Polk-Burnett is governed by a local board of directors elected from the membership.
3. When revenue exceeds the cost of doing business, members get money back as Capital Credits.
4. ​Electric rates cover the cost of doing business and are not marked up to grow profit.
5. Polk-Burnett maintains more than 3,000 miles of power lines across 2,000 square miles.

See Co-op Timeline

Learn how co-ops were started, and how they work and follow the cooperative principles to benefit members.

See how our cooperative business model is good for you and all member-owners of Polk-Burnett.

Quote

Polk-Burnett Electric Cooperative was established in 1938 by local farmers to bring reliable power to rural areas not served by investor-owned utilities.

Steve Stroshane, general manager
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POLK-BURNETT ELECTRIC COOPERATIVE

1001 State Road 35
Centuria WI 54824
Lobby: 8 a.m. to 4:30 p.m. 
Window: 8 a.m. to 4:30 p.m.
Drop box: 24/7

7298 State Road 70
Webster WI 54893
Lobby: 8 a.m. to 4 p.m.
Window: 8 a.m. to 4:30 p.m.
Drop box: 24/7

CONTACT

800-421-0283
Contact Us
Report outages 24/7 on SmartHub or 800-421-0283

©2023 Polk-Burnett Electric Cooperative. Your Source for Reliable Power.

  • My Electric Account
    • Capital Credits
    • New Construction or Rebuild
    • Outage Text Alerts
    • Overhead to Underground Conversion
    • Payment Options
    • Power Cost Adjustment
    • Rates, Fees and Deposits
    • Security Lights
    • SmartHub Overview & Enrollment
    • Start or Stop Service
    • Understanding Your Bill
    • Update Your Contact Information
  • Energy Savers & Solutions
    • Air Source Heat Pumps
    • Beat the Peak
    • Do the Summer Shift
    • E-Vehicle Charger
    • ETS Unit
    • Energy Saver Videos
    • How to Spot a High Bill with SmartHub
    • Load Management
    • Lower Your Energy Bill
    • Mini Boiler
    • Off-Peak
    • Rebates
    • Stray Voltage
    • Use Energy Wisely Guide & 101 Ways to Save
    • Water Heater
  • Community
    • Co-op Scholarships
    • Diggers Hotline
    • Economic Development
    • Electric Safety
    • Gift Cards
    • Kids Activity Page
    • License to Live Drivers Safety
    • Operation Round Up
    • Power Line Safety Demo
    • Safety Poster Contest
    • Youth Tour
  • My Co-op
    • 2022 Annual Meeting Report
    • About Us
    • Audit and Bylaws
    • Board of Directors
    • Co-op History & Timeline
    • Contact Us
    • Employment Opportunities
    • General Manager Blog
    • Legal & Privacy Statements
    • Mission, Values, Principles
    • Newsletter
    • Polk-Burnett Policies
    • Right-of-Way Program
  • Go Green
    • Geothermal Energy
    • E-Vehicles
    • Energy Supply & Renewables
    • Evergreen Renewable Energy Blocks
    • Home Solar and Wind
    • Paperless Billing
    • Protect the Karner Blue Butterfly
    • SunTuria Solar Tours
    • SunTuria Solar