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Mom and kids looking at a mobile device

 

SmartHub

SmartHub delivers accurate and timely information regarding your electric account. It is a free application that can be accessed through our website or by downloading the application on a compatible mobile device. SmartHub can be used to view bills and use, make changes to your electric account or make payments in a secure environment with the touch of button.  

Log in or create account

Phone

Make a payment through our secure automated phone system, 24/7, by calling 715-646-2191, option 2.

 

 

Prepay Your Way

With Prepay Your Way, you purchase electricity before you use it, the same way you buy groceries or gasoline. This gives you more flexibility and control over the use of electricity. It allows you to control your budget and purchase electricity when it is convenient for you. You choose the payment method, how much and when to pay. There are no additional costs. The same rates and monthly charges apply.

Prepay Your Way Agreement

Automatic Bill Payment

Sign up to have your bills paid automatically with a credit/debit card or checking/savings account with no additional charges. Visa, Mastercard and Discover accepted.

 

 

Automatic Bill Payment Authorization Form

Pay Now

Make a one-time payment online without a username and password. You'll just need your account number.

Make a one-time payment

Pay by Cash

Safe, convenient and secure payment options that lets you pay your electric bill by cash at retailers including: Dollar General, Family Dollar, Walmart and many more (for a map of participating retailers, visit here). Present the barcode from your SmartHub account. If you don't have a SmartHub account, we'd be happy to help you enroll or we can provide a barcode for you.

$1.50 convenience fee, paid to retailer, to use this service.

Log in to SmartHub for barcode

Office

Make a payment at either of our offices on Mon-Fri from 8 a.m. - 4:30 p.m., or drop a payment in the secure drop box, 24/7. Our office locations are:

  • 7298 State Road 70, Webster, WI
  • 1001 State Road 35, Centuria, WI

Mail

Send your payment to:

Polk-Burnett Electric Cooperative
1001 State Road 35
Centuria, WI 54824

 

Budget Billing

Even out the highs and lows of your monthly electric bills by paying the same amount every month. Your payment will be the calculated average of your electric use over the past 12 months and will be recalculated every 12 months. To enroll in budget billing or for more information contact the billing department at 800-421-0283, option 7.

 

 

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POLK-BURNETT ELECTRIC COOPERATIVE

1001 State Road 35
Centuria WI 54824
Lobby: 8 a.m. to 4:30 p.m. 
Window: 8 a.m. to 4:30 p.m.
Drop box: 24/7

7298 State Road 70
Webster WI 54893
Lobby: 8 a.m. to 4 p.m.
Window: 8 a.m. to 4:30 p.m.
Drop box: 24/7

CONTACT

800-421-0283
Contact Us
Report outages 24/7 on SmartHub or 800-421-0283

©2023 Polk-Burnett Electric Cooperative. Your Source for Reliable Power.

  • My Electric Account
    • Capital Credits
    • New Construction or Rebuild
    • Outage Text Alerts
    • Overhead to Underground Conversion
    • Payment Options
    • Power Cost Adjustment
    • Rates, Fees and Deposits
    • Security Lights
    • SmartHub Overview & Enrollment
    • Start or Stop Service
    • Understanding Your Bill
    • Update Your Contact Information
  • Energy Savers & Solutions
    • Air Source Heat Pumps
    • Beat the Peak
    • Do the Summer Shift
    • E-Vehicle Charger
    • ETS Unit
    • Energy Saver Videos
    • How to Spot a High Bill with SmartHub
    • Load Management
    • Lower Your Energy Bill
    • Mini Boiler
    • Off-Peak
    • Rebates
    • Stray Voltage
    • Use Energy Wisely Guide & 101 Ways to Save
    • Water Heater
  • Community
    • Co-op Scholarships
    • Diggers Hotline
    • Economic Development
    • Electric Safety
    • Gift Cards
    • Kids Activity Page
    • License to Live Drivers Safety
    • Operation Round Up
    • Power Line Safety Demo
    • Safety Poster Contest
    • Youth Tour
  • My Co-op
    • 2022 Annual Meeting Report
    • About Us
    • Audit and Bylaws
    • Board of Directors
    • Co-op History & Timeline
    • Contact Us
    • Employment Opportunities
    • General Manager Blog
    • Legal & Privacy Statements
    • Mission, Values, Principles
    • Newsletter
    • Polk-Burnett Policies
    • Right-of-Way Program
  • Go Green
    • Geothermal Energy
    • E-Vehicles
    • Energy Supply & Renewables
    • Evergreen Renewable Energy Blocks
    • Home Solar and Wind
    • Paperless Billing
    • Protect the Karner Blue Butterfly
    • SunTuria Solar Tours
    • SunTuria Solar