Be prepared for winter storms and power outages
Co-op crews work to strengthen the grid and prevent power outages, but winter storms are always a threat. Ice, snow and wind can damage power lines and cause outages. If your lights go out this winter:
• Check circuit breakers, fuses and the neighbors.
• Report outages on SmartHub or 800-421-0283.
• Keep away from fallen power lines, and trees and branches near lines. Report these hazards.
• Check outage map on polkburnett.com. Major outage updates are posted on our Facebook page.
• If we have your cell number, we'll send you a text alert when you have an outage at your location. Keep your cell number up to date on your account through SmartHub or our billing office. Thank you.
Our goal is to restore power safely and quickly, while keeping you informed.
