All News

Be prepared for winter storms and power outages

Co-op crews work to strengthen the grid and prevent power outages, but winter storms are always a threat. Ice, snow and wind can damage power lines and cause power outages. If your lights go out this winter:

• Check circuit breakers, fuses and the neighbors. Check outage map on polkburnett.com.

• Report outages on SmartHub or 800-421-0283.

• Keep away from fallen power lines, and trees and branches near lines. Report these hazards.

• If we have your cell number, we'll send you a text alert when you have an outage at your location. Keep your cell number up to date on your account through SmartHub, our website or our billing office.

Thank you!
Our goal is to restore power safely and quickly, while keeping you informed.