by General Manager Steve Stroshane
I’ve come to realize that our electric cooperative is much more than geography and a set of boundary lines on a map. We're a community.
In a community, neighbors watch out for neighbors, families take care of families, and we all work together toward the common good. That’s what we experienced in response to the COVID-19 public health emergency.
Like you, we've followed CDC guidelines and Governor Evers' orders to limit personal contact to help protect our community and keep our employees safe, healthy and on the job. We closed our lobbies March 16, but our drive thru, phone lines and website remained opened. Throughout the pandemic, we've been fully staffed to continue normal operations. Our linemen and member services team are here to serve you.
During COVID-19, we put plans in place for the continued delivery of reliable service to your families, homes, farms and businesses, and took steps to keep your power on and our community safe. We know the most important thing we can do to help in a time like this, is to keep your power on.
As always, we remain community-focused, and our goal is to deliver reliable power with efficiency and extraordinary service to the people who count on us – our 20,000+ electric members and 4,000+ propane customers.
Our electric cooperative was built by the communities we serve, and we continue to be led by members like you. To me, the power of a community comes from the people who live and work here.
I know that all of us at Polk-Burnett are truly grateful to be a part of this community. We are stronger together. And we will be stronger going forward.