Be prepared for snow storms and power outages

Co-op crews work to strengthen the grid and prevent power outages year-round, but winter can bring heavy snow, ice and wind that can damage power lines. If your lights go out:

>Check circuit breakers and fuses, and look to see if your neighbors have power.

>Report outages 24/7 on SmartHub or 800-421-0283.

>Check live outage map on polkburnett.com. Major outages are also posted on our Facebook page.

>Stay away from fallen power lines and trees on lines. Always assume lines are live and dangerous! Report these hazards.

Outage text alerts

If we have your cell number on your electric account, we'll send you a text alert when you have an outage at your location.

>All members with a cell number on your account are automatically enrolled in outage texting.

>You will receive your first text when you have an outage at your location.

>You can opt out anytime you receive an outage text by replying STOP.

>Keep your cell number up to date on your account through SmartHub or our billing office. We're happy to assist, 800-421-0283, ext. 335. Thank you!