Pay your bills without ever writing a check!
Polk-Burnett members have many options for paying their electric service:
Automatic Bill Payment: It saves time. It's convenient, easy and free!
Interested? Just fill out and return this Automatic Bill Payment Authorization form or call the Polk-Burnett electric billing department to enroll, 800-421-0283, ext. 335.
- Save time.
- Save postage.
- Save checks.
- Ensure a good credit rating on your electric account.
- Never worry about missing a payment.
- Guarantees no checks will be lost, stolen or delayed in the mail, causing late fee penalties.
- No charge for the service.
- Available to all Polk-Burnett Electric members, even those signed up for budget billing.
- Ideal if you travel or go South for the winter.
- You will still receive an electric bill each month showing your electric usage and the deduction will appear on your bank statement.
- Available from your checking or savings account: call Polk-Burnett's electric billing department, 800-421-0283, ext. 335, with the routing and account number.
- Use your credit or debit card (Visa, MasterCard or Discover): call Polk-Burnett's electric billing department, 800-421-0283, ext. 335, with the card number and expiration date.
- You control payments; this payment service can be discontinued immediately by notifying Polk-Burnett.
Members can also make their electric payment by:
- Check, debit or credit card (Visa, MasterCard or Discover) by phone, 800-421-0283, with no additional convenience charge during regular business hours, 8 a.m. to 4:30 p.m., Monday through Friday.
- Mail.
- In person at the Centuria and Siren offices between the hours of 8 a.m. and 4:30 p.m., Monday through Friday.
- In the convenient drop boxes at either office after regular business hours.
Notice to Members Paying by Check - Checks will Likely Clear Your Bank Faster
** Effective January 1, 2009, Polk-Burnett will begin processing checks in accordance with the Check 21 Act that took effect October 28, 2004. The Check 21 Act authorizes banks and merchants to exchange electronic records of checks instead of the original paper copies. The original paper checks are destroyed. There will be an image of the check and that electronic image will serve as proof of payment. It is important for you to be aware the speed of check clearing will increase due to electronic clearing between banks. The electronic method of processing checks means that your checks will reach your bank faster and likely be paid sooner than they currently are.
Special Circumstances
If you head South for the winter or are going to be away for 30 days or more, please notify our electric billing department, 800-421-0283, ext. 335.